Guide the autonomy of customers and distributors in the purchasing process.

eCommerce B2B

Risorsa B2B eCommerce platform is the ideal tool for engaging and empowering Customers, Distributors and Points of Sale in the purchasing and reordering process.

Easy to access via browser on PCs, tablets and smartphones, B2B eCommerce has an intuitive interface that allows for rapid order entry in a user-friendly and easy-to-use environment for any user.

B2B eCommerce has been designed to facilitate the implementation of the Company’s commercial strategy and presents all the tools to support the control, setting and management of commercial policies.

Thanks to the marked integration with Company tools and the numerous functions facilitating two-way communication, B2B eCommerce aims to eliminate the distance between the headquarters and Distributors/Customers.

Distinguishing features

Simple self-entry interface and order tracking

Guided support to maximize sales

On-site pricing and canvass management

Profiling of promotional activities and communication visibility

Solution benefits

Customer care

Single working tool for collecting orders, receiving updates and notices and exchanging communications

The perfect integration with the company ERP allows Customers to receive updates on the progress of their own orders, on the status of payments and to always be able to order with the most up-to-date prices.

Exceptional shopping experience

The intuitive interface and the careful study of the processes allow the rapid entry of orders in a user-friendly and easy-to-use environment for any user.

Internal system for managing alerts, Customers requests or complaints.

Strategy support

Effective communication tools guarantee target profiling and the highlighting of promotions, news, products and messages.

Embedded chat for the exchange of communications between backoffice and Customers. Possibility of creating thematic communication channels for the exchange of information between groups of users.

Discover how Risorsa can support you in the process.

Application features

Autonomous orders

User-friendly interface containing all the information of the Customer or Distributor. Easy-to-read profiled product catalogue equipped with multi-factor search tools.

Terms of sale

Ample space for autonomous configuration and setting tools for each type of pricing and sales condition. Opportunity for profiling and highlighting the Terms of Sale in line with specific product/customer commercial strategies.

Recommended products

By analyzing historical data and highlighting settings from the Headquarters, it is possible to configure the application to suggest to the Customer the insertion of products in the cart in line with company strategies (e.g. most purchased, strategic items, …).

Promotions

The tool supports the setting of promotional activities profiled by Customer/Distributor and highlighting on the homepage and in the dedicated section.

The tool indicates the achievement status of any thresholds in order to promote the completion of the order.

Favorite lists

Autonomous creation by the Customer/Distributor of lists of favorite products or repetitive orders.

Electronic payments

Support for the management of electronic payments thanks to the integration with specialized portals.

Highlights News

News carousel management tool on the homepage with the possibility of setting profiled messages for Customer/Distributor.

Document management

Always updated repository of product presentations, documentary material and communications in multimedia format. Verification of receipt and reading, overwriting obsolete material.